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Codex Global Reset Missed Some Pro 500 Accounts; Tibo Says the Issue Is Fixed and Apologizes
After saying the global reset had fully propagated, Tibo acknowledged reports that some Pro 500 users had not received it as expected. He said the issue was under investigation and would be made up for, then posted “All fixed” about 25 minutes later. The affected-account count, any separate compensation amount, and the exact remediation completion time were not disclosed.
